Your privacy is important to me. This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit my website, create an account, place an order, subscribe to emails, or communicate with HaleyGCustoms.

By using this website, you agree to the practices described in this Privacy Policy.

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Shipping, processing, and return policies will be found here.

 

Information I Collect

I may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Shipping address

• Billing address

• Account login information

• Order history

 

Custom Order Information

When placing a custom order, you may voluntarily provide:

• Pet photos

• Family photos

• Design inspiration images

• Personal artwork references

• Special requests or customization details

 

Website Usage Information

My website may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Website activity

• Cookies and tracking information

 

Customer Accounts

Customers may create an account through the HaleyGCustoms website.

Creating an account allows you to:

• Track orders

• Save shipping information

• View order history

• Manage account preferences

You are responsible for maintaining the confidentiality of your account credentials.

 

How Your Information Is Used

Information collected may be used to:

• Process and fulfill orders

• Create custom artwork and products

• Provide customer support

• Communicate about orders

• Send shipping notifications

• Improve website functionality

• Prevent fraud and unauthorized transactions

• Send newsletters and promotional emails (if subscribed)

• Comply with legal obligations

 

Custom Artwork & Submitted Images

Photos, artwork references, and design submissions are used solely for the purpose of creating your custom products.

These files are never sold or shared with third parties for marketing purposes.

With your permission, completed artwork, product photos, and customer testimonials may be displayed on:

• The HaleyGCustoms website

• Social media accounts

• Marketing materials

• Portfolio galleries

If you would prefer your custom order remain private, please notify me before production begins.

 

Payment Processing

Payments are processed securely through trusted third-party payment providers.

Accepted payment methods may include:

• Visa

• Mastercard

• American Express

• Discover

• Apple Pay

• Google Pay

• PayPal

• Afterpay

• Klarna

• Tap to Pay

• Other payment methods offered through Wix Payments

HaleyGCustoms does not store full credit card numbers or payment credentials.

Payment information is securely processed by authorized payment processors in accordance with industry security standards.

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Cookies & Tracking Technologies

This website may use cookies and similar technologies to:

• Improve website performance

• Remember customer preferences

• Analyze website traffic

• Provide a better shopping experience

• Monitor website security

Cookies may be placed by:

• Wix

• Google Analytics

• Payment processors

• Marketing tools

You may disable cookies through your browser settings, although certain website features may not function properly.

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Analytics

I may use analytics services such as Google Analytics and Wix Analytics to understand:

• Visitor behavior

• Popular products

• Website performance

• Marketing effectiveness

These services may collect anonymous information regarding your interactions with the website.

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Sharing Information

HaleyGCustoms does not sell, rent, or trade customer information.

Information may only be shared with trusted third-party providers necessary to operate the business, including:

• Wix

• Payment processors

• Shipping carriers

• Email marketing providers

• Website hosting providers

• Analytics services

These providers only receive information necessary to perform their services.

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Data Security

Reasonable security measures are implemented to protect customer information.

However, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

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Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for marketing communications

• Request information regarding how your data is used

To exercise these rights, please contact me using the information below.

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Third-Party Links

This website may contain links to third-party websites.

HaleyGCustoms is not responsible for the privacy practices or content of external websites.

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Changes to This Privacy Policy

This Privacy Policy may be updated periodically.

Any changes will be posted on this page with an updated effective date.

Continued use of the website after updates constitutes acceptance of the revised policy.